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Support & Help

We're here to help you get the most out of PlanMyDay

FAQs

Find answers to common questions

Email Support

support@planmyday.me

Documentation

Coming soon

Frequently Asked Questions

Getting Started

How do I create an account?

Click the "Get Started" button on the homepage, fill in your name, email, and password, and you're ready to go! No credit card required for the free plan.

What's the difference between Free and Pro plans?

The Free plan gives you access to all core features including task management, brain dump, and focus sessions with a limit of 5 tasks per day. The Pro plan ($5/month) removes all limits, adds advanced analytics, priority support, and early access to new features.

Features

What is the Brain Dump feature?

Brain Dump is where you can quickly capture all your racing thoughts and ideas without organizing them immediately. You can type or use voice input. Later, you can process these entries and convert them into actionable tasks.

Why are tasks limited to 3-5 per day?

Research shows that people with ADHD are more successful when they focus on fewer, prioritized tasks. Long to-do lists can be overwhelming and lead to paralysis. By limiting tasks, you're forced to prioritize what truly matters and are more likely to complete them.

How does the Pomodoro timer work?

Start a focus session on any task, and the timer will guide you through 25-minute work periods followed by 5-minute breaks. After 4 sessions, you get a longer 15-minute break. You can also track interruptions during your focus sessions to understand what breaks your concentration.

What happens to incomplete tasks?

At the start of each day, you'll be prompted to review incomplete tasks from yesterday. You can choose to roll them over to today, reschedule them, or mark them as no longer needed. This prevents tasks from getting lost while not cluttering your daily list.

Account & Billing

How do I upgrade to Pro?

Visit the Pricing page and click "Upgrade to Pro". You'll be redirected to our secure Stripe checkout page to complete payment.

Can I cancel my Pro subscription?

Yes, you can cancel anytime from your account settings. You'll retain Pro access until the end of your current billing period, then automatically switch to the Free plan.

Is my payment information secure?

Yes! We use Stripe for payment processing, and we never store your credit card information. Stripe is a PCI-DSS compliant payment processor used by millions of businesses worldwide.

How do I delete my account?

You can delete your account from your profile settings. This will permanently delete all your data within 30 days. If you have an active Pro subscription, it will be automatically canceled.

Privacy & Security

Is my data private?

Absolutely. Your tasks, brain dumps, and personal information are encrypted and only accessible by you. We never sell your data to third parties. Read our Privacy Policy for full details.

Can I export my data?

Data export functionality is coming soon. When available, you'll be able to download all your tasks, brain dumps, and session history in CSV or JSON format.

Still Need Help?

Can't find the answer you're looking for? We're here to help!

Contact Support